Showing posts with label coaching. Show all posts
Showing posts with label coaching. Show all posts

Head Tilt #45: Model the way?


Leaders are often told to "model the way." I've coached them to do so, too. 

Modeling the way means:

setting the example,

leading the charge, and

navigating the path.


Those are solid leadership fundamentals.


But here's what model the way does NOT mean:

 

Model the way: make a team of your clones

 

The best leaders set the goals, parameters and metrics, and, whenever possible, provide their teams enough autonomy to get the work done their way. 

And when a team member comes to the leader for direction, a leader empowers them and says:

"I have some ideas,  but I want to hear your ideas, first."

That  models the way of:

  • humility (you don't know it all), 
  • innovation (you encourage new approaches) and 
  • coaching (you enable others to do great things). 


Similar to the "who are you wearing" question heard on the red carpet, 

"Hey leaders! What are you modeling for your teams?" 


Fabulous Lego stormtrooper mini-figures image by Andrew Martin from Pixabay 




 

Head Tilt #29: Two little words




Hey there coaches, leaders, and kindful (kind + mindful) communicators!  

Today I'm putting two of my favorite empowering phrases in the spotlight:

Not Yet and What's possible. 


1. Not Yet! 
I once visited the home of a well-traveled British neighbor who possesses an unyielding zeal for life, along with a fabulous accent. She took me from room to room, happily answering my queries regarding artifacts that silently served as witnesses to her adventures. Her home was and still is a showcase of a life well-lived. As we passed a framed print from Africa, she asked if I’d been there. 

"No." I said, slightly embarrassed about my lack of world travel. 

“Not Yet!” she enthusiastically added to my reply. I hadn’t been to Africa...yet. 
“Not yet”-- two little words that opened the door of possibility. My neighbor's response of “not yet” added a hopeful dot dot dot to my "no." 

See it in action:

After a few tries my son gets frustrated with his newest archery bow. He sets it aside, discouraged. He can't string it correctly. Not yet! 
My client says she’s not a good speaker. "Not yet!" I counter, letting her know I’ll show her the way.
Every so often I review my bucket list. Sometimes my heart sinks when I see how many places I’ve not visited, how many classes I’ve not taken, how many languages I've not learned, and how many adventures I’ve not experienced. There’s a lot on that list I haven’t done. 

Not yet, that is. With two little words I open the door to possibility while locking out disappointment.


Another favorite phrase of mine is:

2. What’s Possible?
Once while visiting San Francisco years ago, my daughter and her friend explored the Salon Shoe department at Nordstorm while we were waiting for a table in the cafe. 

Knowing I can’t afford to put my big toe in any of those shoes (“not yet!”), it’s a place I usually avoid, but on this day I felt like playing. 

I challenged the girls to find the most expensive pair of shoes they could. 

Much to the sales person’s dismay, the girls giggled as they (carefully) flipped over shoe after shoe, competitively calling out the prices. “$575!” “$750!” 

“Nope, you can do better than that!” I goaded. 
And then they found the Jimmy Choo table. 
It didn’t take them long to work their way up to the top of the display where a silver jewel-encrusted shoe perched above all others. My daughter, Macy, scooped it up and proclaimed, “$1995.00!” 

Really?! She won. We went to check on our table. 

The girls were in awe that people would spend almost $2000.00 on a pair of shoes (which, they concluded, weren’t all that spectacular!). 

I explained that while the three of us might not ever covet a pair of shoes in that price range, they exist to show us what’s possible. Those shoes expand preconceived boundaries and, in their own designer way, proclaim the power of possibility.
For a while after that visit to the City, whenever Macy was discouraged by her own limitations I playfully asked, “Hey, Mac, what’s possible?” 

“Two-thousand dollar shoes!” she'd answer. 

That's my girl! 😉



COACHES
Take this power-question to your clients. Unleash innovation by asking what's possible. I think I actually first heard this phrase when going through coaching training eons ago. 
  • Is your client trying to sort out their career? Ask them what's possible. 
  • Are they trying to hone their circle of influence? Ask them what's possible.


LEADERS
Bring this to brainstorming sessions. Don't get caught up in the reality of whether or not the ideas are feasible; you can judge them later. Start off the session by stoking creativity and asking your team what's possible. Capture the ridiculous and the realistic. Don't censor the ideas, just let them build upon each other. 

Suppose you are brainstorming ideas for how to adapt employee recognition during the pandemic. Ask what's possible and let the ideas fly! For example, 

  • A Doordash subscription and monthly allowance? Sure! Capture that idea! 
  • A personal letter from the CEO? Put it on the list! 
  • A paid day off for the team? Go for it! 
  • A puppy? Why not? 

Remember- brainstorming is about idea generation- there is no commitment needed at this stage. 

KINDFUL COMMUNICATORS
You can use these phrases with friends, family or yourself!
  • Do you have a friend who is stuck? Encourage them to do some blue-sky thinking; ask them what's possible.
  • Is someone trying to figure out how to spend their bonus? Ask them what's possible.
  • Are you trying to decide between two important choices? Consider what's possible with each.
What are some of your favorite power phrases that provide possibility and a positive shift in mindset?


(Please know that the three categories of coaches, leaders, and kindful communicators are not mutually exclusive!)

Jimmy Choo Image by Lubov Lisitsa from Pixabay

Head Tilt #18: Upcoming Presentation? Work it out!

Do you warm up before a workout? 

Maybe stretch or do some light cardio? 

How about at the end of a workout? Do you cool down with some more stretching? 

We all know that the best-planned workouts have three parts: The warm-up, the workout itself, and the cool-down. 

When I was younger, I rarely warmed up before I ran. I'd lace up and start running as soon as I went out the door. Ah, the bliss of youth, ego, and ignorance. 

I was a tiny bit better with the cool-down part, but I was not very intentional about it. 

I'd walk a little...Maybe...Some days...If I had time. 

But...

The older I get, the louder my body tells me that skipping the warm-up and cool-down is not optional! My workouts are just not as effective without all three parts. (And let's not even talk about aches and injuries. Ah, aging is so much fun!)

Did you know that all three parts —warm-up, workout, and cool-down are essential for many communication interactions, as well?

Take a presentation, for example:

  • Warm up with an introduction. Establish credibility, connect with the audience, and preview what's to come. 
  • Work out by supporting your ideas. Back up your main points with stories, facts, statistics, and examples. 
  • Cool down with a conclusion. Review your main points and close with a call to action or a Jerry Springer final thought. End with a bang, not a whimper!

Or a meeting:

  • Warm up by connecting with each other. (Don't skip this part— especially in virtual meetings!)
  • Work out by following a well-crafted agenda.
  • Cool down by clarifying action items. Give recognition for contributions and time well spent.

Or a one-on-one coaching conversation.

  • Warm up by stating your intention. 
  • Work out by balancing the time you spend listening and talking.
  • Cool down by identifying agreements and next steps. Express gratitude.


For the best outcomes, don't skip any of the three parts!


Now, please excuse me... I have some overdue stretching to do. 😊 












Me, after a good warm up, running on the UC Santa Cruz campus.