The song, Heroes, is simply classic David Bowie!
💗
The first, and most repeated, line of the song, is based in reality:
"We can be heroes just for one day."
The 12th line of the song—only sung once—is where possibility lies:
"We can be heroes forever and ever."
Whether you choose to be a HERO for one day or forever and ever, imagine if we all committed to being:
Helpful: We are good a what we do and look for ways to help others.
Empathetic: We care and can see things from another's perspective.
Reliable: We do what we will say we will do. Consistency is our secret weapon.
Open: We enter situations with an open mind and stay open to feedback.
Imagine the possibilities!
I created the HERO™ service model a few years ago and have been teaching it in my customer service classes ever since. I based it on a lot of research and first-hand experience.
But what if it wasn't exclusive to service providers?
What if you were a HERO just for one day?
or forever and ever?
What if I was?
What if we all were?
Again,
IMAGINE THE POSSIBILITIES!
Be a HERO.
I dare you. 😉
Image by Erika Wittlieb from Pixabay