Showing posts with label HERO. Show all posts
Showing posts with label HERO. Show all posts

Head Tilt #30: We can be heroes just for one day



The song, Heroes, is simply classic David Bowie!

 ðŸ’—

The first, and most repeated, line of the song, is based in reality:  


"We can be heroes just for one day."

The 12th line of the songonly sung onceis where possibility lies: 

"We can be heroes forever and ever." 

Whether you choose to be a HERO for one day or forever and ever, imagine if we all committed to being:

Helpful: We are good a what we do and look for ways to help others.

Empathetic: We care and can see things from another's perspective.

Reliable: We do what we will say we will do. Consistency is our secret weapon. 

Open: We enter situations with an open mind and stay open to feedback.

Imagine the possibilities!

I created the HERO™ service model a few years ago and have been teaching it in my customer service classes ever since. I based it on a lot of research and first-hand experience. 

But what if it wasn't exclusive to service providers? 

What if you were a HERO just for one day?  

or forever and ever? 

What if I was? 

What if we all were? 

Again, 

IMAGINE THE POSSIBILITIES!

Be a HERO. 

I dare you. 😉 


Image by Erika Wittlieb from Pixabay